Privacy Policy


Data protection

Unless otherwise specified below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide has no consequences. This only applies if no other information is given in the subsequent processing operations. "Personal data" is all information that relates to an identified or identifiable natural person.


Server log files
You can visit our website without providing any personal information. Every time our website is accessed, usage data is transmitted to us or our web host / IT service provider through your Internet browser and stored in log data (so-called server log files). These stored data include e.g. the name of the page accessed, date and time of access, the IP address, the amount of data transferred and the requesting provider. Processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our offer.

Customer account orders - Customer account
When opening a customer account, we collect your personal data to the extent specified there. Data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the lawfulness of the processing carried out based on your consent until your revocation. Your customer account will then be deleted.

Collection, processing and transfer of personal data when placing orders
When placing an order, we only collect and process your personal data insofar as this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to make this available means that no contract can be concluded. Processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR and is necessary for the performance of a contract with you.

Your data will be passed on, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing and IT service providers you have selected. In all cases, we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.

Contact – Advertising

Collection and processing when using the contact form
When using the contact form, we only collect your personal data (name, email address, message text) to the extent that you provide. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent.

You can revoke your consent at any time by notifying us without affecting the lawfulness of the processing carried out based on your consent until your revocation. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.

Use of the email address for sending newsletters
We use your e-mail address regardless of the execution of the contract only for our own advertising purposes for sending the newsletter and for registration with regard to the security guarantee, provided you have expressly agreed to this. Processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent.

You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent until the revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.

ERP

Use of an external ERP system
We use an ERP system for order processing in the context of order processing. For this purpose, your personal data collected as part of the order will be sent to log-mark GmbH, Elsässerstr. 16, 71229 Leonberg.

Payment service provider credit report

Using PayPal
All PayPal transactions are subject to the PayPal privacy policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Using PayPal Express
On our website we use the PayPal Express payment service from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, save and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies can also be used for this. The cookies enable your browser to be recognized.

This data processing, in particular the setting of cookies, takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our predominantly legitimate interest in a customer-oriented offer of various payment methods. You have the right for reasons that arise from your particular situation, at any time according to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.

With the selection and use of PayPal Express, the data required for payment processing will be transmitted to PayPal in order to be able to fulfill the contract with you with the chosen payment method. This processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR. You can find more information on data processing when using the PayPal Express payment service in the associated data protection declaration here.

Data collection and processing for credit checks
If we make advance payments, e.g. For example, when paying on account or direct debit, we reserve the right to request credit information based on mathematical-statistical procedures. For this purpose, we transmit the personal data required for a credit check there and use the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship. The credit report can include probability values ​​(score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and that include address data, among other things, in their calculation. Your concerns will be considered in accordance with the statutory provisions. The data processing serves the purpose of the credit check for a contract initiation. Processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR out of our overriding legitimate interest in protection against payment default if we make advance payments. You have the right for reasons arising from your particular situation at any time against this in accordance with Art. 6 Para. 1 lit. f GDPR based processing to object to your personal data by notifying us. The provision of the data is necessary for the conclusion of the contract with the payment method you require. Failure to make this available means that the contract cannot be concluded with the payment method of your choice.

Cookies

Our website uses cookies.
Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. If a user calls up a website, a cookie can be saved on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be clearly identified when the website is called up again.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data contained therein. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.

Under the following links you can find out how you can manage cookies in the most important browsers (including deactivating them):
Chrome browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies
Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, more effective and more secure. Furthermore, cookies enable our systems to recognize your browser even after changing pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.

Processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.

You have the right for reasons that arise from your particular situation, at any time according to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.

Analysis of advertising tracking

Use of Google Analytics
We use the web analysis service Google Analytics from Google LLC on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company associated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws.

The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. Among other things, The following information is collected: IP address, date and time of the page visit, click path, information about the browser and device you are using, pages visited, referrer URL (website through which you accessed our website) ), Location data, purchase activities. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels, which enable an analysis of your use of the website. The information generated in this way about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. Your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.

Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and thus committed to comply with the European data protection guidelines.

Data processing, in particular the setting of cookies, is based on Art. 6 Para. 1 lit. f GDPR based on our predominant legitimate interest in the needs-based and targeted design of the website. 

You have the right for reasons that arise from your particular situation, at any time according to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.

You can prevent Google from collecting the data generated by Google Analytics and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de

To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must perform the opt-out on all systems and devices used for this to have a comprehensive effect. If you delete the opt-out cookie, inquiries will be sent to Google again. If you click here, the opt-out cookie will be set: Deactivate Google Analytics.

You can find more information on terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/ and at https: / /policies.google.com/technologies/cookies?hl=de. 

Use of the Facebook Pixel
We use the remarketing function "Custom Audiences" from Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook") on our website.
The application serves the purpose of targeting visitors to the website with interest-based advertising on the social network Facebook. For this purpose, the remarketing tag from Facebook was implemented on the website. This tag connects directly to the Facebook servers when you visit the website. This will tell the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will then see personalized, interest-related Facebook ads. Your data may be transferred to the United States. Facebook has certified itself according to the US-EU data protection agreement "Privacy Shield" and thus committed to comply with the European data protection guidelines.

Data processing, in particular the setting of cookies, takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent until you revoke it.
You can find more information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy in Facebook's data protection information at https://www.facebook.com/about/privacy/.

Use of Google Ads conversion tracking
We use the "Google Ads" online advertising program on our website and, in this context, conversion tracking (visit campaign evaluation). Google Conversion Tracking is an analysis service provided by Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company associated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws.
If you click on an advertisement placed by Google, a cookie for the conversion tracking is placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the advertisement and were forwarded to this page. Every Google Ads customer receives a different cookie. There is therefore no possibility that cookies can be tracked via the websites of Ads customers.

The information that is obtained using the conversion cookie is used to create conversion statistics. Here we find out the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.

Your data may be transferred to the United States. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and thus committed to comply with the European data protection guidelines.

Data processing, in particular the setting of cookies, takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent until you revoke it.

You can find more information and Google's privacy policy at: https://www.google.de/policies/privacy/

Use of the remarketing or "similar target group" function of Google Inc.
We use the remarketing or "similar target group" function of Google LLC on our website (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company associated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws.

The application serves the purpose of analyzing visitor behavior and visitor interests. Google uses cookies to carry out the analysis of website use, which forms the basis for the creation of interest-based advertisements. Cookies are used to record visits to the website and anonymized data on the use of the website. There is no storage of personal data of the visitors of the website. If you visit another website in the Google Display Network below, you will see advertisements that are very likely to take account of previously accessed product and information areas.

Your data may be transferred to the United States. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and thus committed to comply with the European data protection guidelines.

Data processing, in particular the setting of cookies, takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent until you revoke it.

You can find more information on Google remarketing and the associated data protection declaration at: https://www.google.com/privacy/ads/

Plug-ins and other

Using the Google Tag Manager
We use the Google Tag Manager from Google LLC on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company associated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws.
This application manages JavaScript tags and HTML tags that are used to implement tracking and analysis tools in particular. The data processing serves the purpose of the needs-based design and optimization of our website.
The Google Tag Manager itself does not save cookies nor does it process personal data. However, it enables the triggering of further tags that can collect and process personal data.
You can find more information on terms of use and data protection here.

Use of Google reCAPTCHA
We use the reCAPTCHA service from Google LLC on our website (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google").
If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company associated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws. The purpose of the query is to distinguish between human input or automated, machine processing. For this purpose, your input will be transmitted to Google and used there. In addition, the IP address and any other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google within the European Union and, if necessary, also transmitted to the USA. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and thus committed to comply with the European data protection guidelines.
Processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR for the legitimate interest of protecting our website against automated spying, misuse and SPAM. You have the right for reasons that arise from your particular situation, at any time according to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.

Further information on Google reCAPTCHA and the associated data protection declaration can be found at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.

Use of YouTube
We use the function for embedding YouTube videos from Google Ireland Limited on our website (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube"). YouTube is one with Google LLC (1600 Amphitheater Parkway, Mountain View, CA) 94043, USA; “Google”) affiliate.
The function displays videos stored on YouTube in an iFrame on the website. The option "Extended data protection mode" is activated. As a result, YouTube does not store any information about visitors to the website. Only when you watch a video will information about it be transmitted to YouTube and stored there. Your data may be transferred to the United States. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and thus committed to comply with the European data protection guidelines.
Data processing is based on Art. 6 Para. 1 lit. f DSGVO from the legitimate interest in the needs-based and targeted design of our website. You have the right for reasons that arise from your particular situation, at any time according to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.

You can find more information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy in YouTube's data protection information at https://www.youtube.com/t/privacy.

Affected rights and storage period

Duration of storage
After completion of the contract, the data will be stored for the duration of the warranty period, then taking legal, in particular tax and commercial, retention periods into account and then deleted after the deadline, unless you have consented to further processing and use.

Rights of the data subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR on: Right to information, correction, deletion, restriction of processing, data portability.
In addition, according to Art. 21 Para. 1 GDPR you have a right to object to processing based on Art. 6 Para. 1 f GDPR and processing for the purpose of direct advertising.

Contact us on request. The contact details can be found in our imprint.

Right to lodge a complaint with the supervisory authority
According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.

Right to object
The personal data processing listed here is based on our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR, you have the right to object to this processing at any time with future effect for reasons that arise from your particular situation.
After the objection has been made, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If personal data processing takes place for the purposes of direct advertising, you can object to this processing at any time by notifying us. After the objection has been made, we stop processing the data concerned for the purpose of direct advertising.


English en